The Super Important Stuff.

1. Introduction

Welcome to Supa Active ("we," "our," "us"). We are dedicated to safeguarding your privacy and ensuring the protection of your personal information. This Privacy Policy outlines how we collect, use, and protect your data when you visit our website or use our services.

2. Information We Collect

We collect various types of information to provide and improve our services:

• Personal Information: When you register for classes, sign up for updates, or contact us, we collect personal details such as your name, email address, phone number, and address.
• Payment Information: For processing transactions, we collect billing details including credit card numbers and payment methods.
• Usage Data: We gather information about your interactions with our website, including IP addresses, browser types, pages visited, and session durations.
• Cookies and Tracking Technologies: We use cookies, web beacons, and similar technologies to enhance your user experience and analyze website performance.

3. How We Use Your Information

We use your information for several purposes:

• To Provide Services: Manage registrations, process payments, and deliver football and multi-sports classes.
• To Communicate: Send updates, respond to inquiries, and provide customer support.
• To Improve Services: Analyze usage patterns to enhance website functionality and service quality.
• For Marketing: Inform you about new classes, promotions, and events. You can opt-out of marketing communications at any time by following the unsubscribe instructions in the emails or contacting us directly.

4. Information Sharing and Disclosure

We may share your information under specific conditions:

• Service Providers: We may disclose data to third-party vendors who assist with operations, such as payment processors, email services, and IT support.
• Legal Obligations: We may release information to comply with legal requirements or respond to lawful requests from public authorities.
• Business Transfers: In the event of a merger, acquisition, or asset sale, your information may be transferred as part of the transaction.

5. Data Security

We implement a range of security measures to protect your personal information:

• Technical Measures: Encryption, secure servers, and access controls to safeguard data.
• Organizational Measures: Staff training and protocols to ensure data protection practices are followed.

6. Your Rights

You have rights regarding your personal information, including:

• Access: Request a copy of the data we hold about you.
• Correction: Update or correct inaccurate or incomplete information.
• Deletion: Request the removal of your personal information, subject to legal exceptions.
• Restriction: Limit the processing of your data in certain situations.
• Objection: Object to the processing of your information for marketing purposes.

7. Children’s Privacy

We do not knowingly collect personal information from children under 13. If we discover that we have collected such data, we will take steps to delete it promptly. Parents and guardians should monitor their children’s online activities and contact us if they believe their child’s information has been collected.

8. International Data Transfers

If we transfer your data outside the UK or the European Economic Area (EEA), we will ensure it is protected in accordance with applicable data protection laws. We use standard contractual clauses or other approved mechanisms to safeguard international transfers.

9. Data Retention

We retain personal information only as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, and resolve disputes. Retention periods vary based on the nature of the data and its use.

10. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any modifications will be posted on this page with the effective date of the change. Please review this policy periodically.

11. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

• Email: info@supaballers.co.uk